Patient Safety

The WRHA's safety event review process

Sometimes something unexpected can happen to a patient, resident or client that has caused them unintended serious harm. When the event is a result of healthcare provided and not due to the individual’s illness or the usual risks in treating the disease, it is called a critical incident.

The Winnipeg Health Region takes these situations very seriously and has a process in place for individuals to report a critical incident.

Talk to us about a critical incident anytime 24 hours a day at 788-8222.

The CIRC strives to complete their review within 88 working days, but this time frame varies according to the complexity of the event. The Chief Operating Officer of the involved facility will be notified by the CIRC as soon as they have completed their review. A meeting will be offered to the patient, resident or client by the involved facility to discuss what was learned.

We value, support and respect your contribution in sharing details about a critical incident.  We want to partner with you in our efforts to learn about our health care system through this process with the goal being system wide improvements for the future.

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Traditional Territories Acknowledgement
The Winnipeg Regional Health Authority acknowledges that it provides health services in facilities located in Treaty One and Treaty Five territories, the homelands of the Métis Nation and the original lands of the Inuit people. The WRHA respects and acknowledges harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nation, Métis and Inuit people in the spirit of reconciliation.
Click here to read more about the WRHA's efforts towards reconciliation

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