Dial a Dietitian

The Regional Distribution Facility

Quick Facts

  • The goal is to provide high quality, safe, nutritious meals
  • The RDF is a 50,000 sq. foot building in the St. Boniface Industrial Park
  • Employs 215 full time, part time and casual staff.  Operates 18 hours a day, seven day a week.
  • Prepares and delivers 8000 customized meals each day.  97 diet types are combined with patient specific preferences to create countless combinations
  • Provide meals to Seven Oaks General Hospital, Victoria General Hospital, Grace Hospital, Concordia Hospital and Concordia Place, Deer Lodge Centre, Misericordia Health Centre and Misericordia Place, Riverview Health Centre, Calvary Place, Meals on Wheels, WRHA crisis centres and congregate meal programs
  • The daily meal costs comparison to conventional hospital kitchens is more economical.
  • The RDF has a green initiative. Click here to learn more.

The Process

  • The RDF maintains all food at or below 5 degrees centigrade. Meal assembly occurs in temperature controlled areas with trained safe food handlers.
  • Meals are delivered three times daily in temperature controlled trucks. Receiving facility place meals in specialized re-thermalization units for heating and chilling.
  • The components and trays are returned from the facilities to the RDF for warewashing and sanitizing at a rate of 14 trays per minute.
  • Safety and quality control procedures ensure that patients and residents receive safe nutritious meals.

The Food

  • A 3 week cycle menu is designed to meet Canada’s Food Guide, provide variety and meet cultural food preferences.  Examples menu items include: bannock, caribou, arctic char, and selections of Kosher, East Indian and vegetarian choices. 
  • A database assists with managing the menu, diet orders, patient preferences and required food order volumes.
  • Patient satisfaction and feedback drive continuous menu improvement
  • Food purchased is serviced from local vendors and suppliers where possible. Example include:  baked goods, perogies, chicken products and cabbage rolls
  • All foods purchased meets clinical nutrition standards, specifications and product quality testing.

For more information read this Winnipeg Free Press article

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