Dial a Dietitian

The Regional Distribution Facility

Quick Facts

  • The goal is to provide high quality, safe, nutritious meals
  • The RDF is a 50,000 sq. foot building in the St. Boniface Industrial Park
  • Employs 215 full time, part time and casual staff.  Operates 18 hours a day, seven day a week.
  • Prepares and delivers 8000 customized meals each day.  97 diet types are combined with patient specific preferences to create countless combinations
  • Provide meals to Seven Oaks General Hospital, Victoria General Hospital, Grace Hospital, Concordia Hospital and Concordia Place, Deer Lodge Centre, Misericordia Health Centre and Misericordia Place, Riverview Health Centre, Calvary Place, Meals on Wheels, WRHA crisis centres and congregate meal programs
  • The daily meal costs comparison to conventional hospital kitchens is more economical.
  • The RDF has a green initiative. Click here to learn more.

The Process

  • The RDF maintains all food at or below 5 degrees centigrade. Meal assembly occurs in temperature controlled areas with trained safe food handlers.
  • Meals are delivered three times daily in temperature controlled trucks. Receiving facility place meals in specialized re-thermalization units for heating and chilling.
  • The components and trays are returned from the facilities to the RDF for warewashing and sanitizing at a rate of 14 trays per minute.
  • Safety and quality control procedures ensure that patients and residents receive safe nutritious meals.

The Food

  • A 3 week cycle menu is designed to meet Canada’s Food Guide, provide variety and meet cultural food preferences.  Examples menu items include: bannock, caribou, arctic char, and selections of Kosher, East Indian and vegetarian choices. 
  • A database assists with managing the menu, diet orders, patient preferences and required food order volumes.
  • Patient satisfaction and feedback drive continuous menu improvement
  • Food purchased is serviced from local vendors and suppliers where possible. Example include:  baked goods, perogies, chicken products and cabbage rolls
  • All foods purchased meets clinical nutrition standards, specifications and product quality testing.

For more information read this Winnipeg Free Press article

Other information about "Your Stay"

Living in Long Term Care

Going to the Hospital

Bookmark Email Print Share this on Facebook SHARE Share this on Twitter Tweet RSS Feeds RSS
Make text smaller Make text bigger
Traditional Territories Acknowledgement
The Winnipeg Regional Health Authority acknowledges that it provides health services in facilities located on the original lands of Treaty 1 and on the homelands of the Metis Nation. WRHA respects that the First Nation treaties were made on these territories and acknowledge the harms and mistakes of the past, and we dedicate ourselves to collaborate in partnership with First Nation, Metis and Inuit people in the spirit of reconciliation.
Click here to read more about the WRHA's efforts towards reconciliation

WRHA Accessibility Plan Icon
Wait Times
View the Winnipeg Health Region's current approximate Emergency Department and Urgent Care wait times.

View wait times
Find Services
Looking for health services in Winnipeg?

Call Health Links-Info Sante at 788-8200

Search 211 Manitoba

Explore alternatives to emergency departments at Healing Our Health System

Find a Doctor
Mobile App
Use your phone to find information about wait times and health services in Winnipeg. Download the Connected Care mobile app for iPhone today!

Learn more
Wave Magazine
The September / October 2018 issue of Wave, Winnipeg's health and wellness magazine, is now available online.

Read more
Contact Us
Do you have any comments or concerns?

Click here to contact us
The Winnipeg Health Region has a variety of career opportunities to suit your unique goals and needs.

Visit our Careers site
WRHA Logo Help| Terms of Use | Contact Us | En français