Diagnostic Imaging Access Centre

Phone: 787-8907
Fax: 787-8910

What is the Diagnostic Imaging Access Centre?

The WRHA opened a Diagnostic Imaging Access Centre in 2007. The centre is a central intake office that coordinates diagnostic imaging requisitions in order to reduce and equalize wait times across the city.
The centre's mandate is to provide a single point of entry for all outpatient elective diagnostic imaging requisitions across the region. The centre's staff is also responsible to assist in navigating patients and clinicians to diagnostic imaging services, resulting in improved access. The DI Access Centre also serves as a central point of reference for referring physicians and/or patients on where their requisition for a diagnostic imaging consultation has been sent.

What is the process?

The Request for Consultation for a Diagnostic Imaging Exam form (a "requisition") is completed by a referring physician or nurse practitioner. Requisitions may be received by fax or mail into the DI Access Centre. Requisitions that are missing pertinent patient information will be returned. Requisitions are faxed to one of the WRHA's diagnostic imaging facilities based on the shortest wait time for the requested exam. The site will triage the patient requisition and create an appointment. If the site is using the WRHA's electronic Radiology Information System (RIS), the patient will receive a letter in the mail identifying their appointment time, date, and necessary preparation instructions. On a daily basis, a physician's office will receive a faxed list identifying which patients were scheduled for appointments, and their subsequent appointment date and time. If a requisition is sent to a site that is not yet using RIS, the physician's office will receive a faxed copy of the requisition with the date and time of a patient's appointment. In this situation, it is the referring physician's responsibility to notify the patient of the exam date and time.

Can all "Request for Consultation for DI Examination" forms be sent to the DI Access Centre?

Yes, all requisitions for scheduled outpatient DI exams may be sent to the DI Access Centre; however if a physician requests a specific site it may be faxed directly to that location. Follow up exams should be identified as such, and sent directly to the site where the previous exam was completed whenever possible. Telephone and fax numbers for all sites are listed on the reverse side of the form. Requisitions for Emergency or Inpatients are time sensitive and should be sent directly to the DI department within the site.

How do I access the WRHA Request for Consultation for Diagnostic Imaging Exam Form?

All hospital DI imaging departments are now accepting requisitions on the WRHA's Request for Consultation for a Diagnostic Imaging Exam form.

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