Personal Care Home Program

Paneling Process

Once needs are no longer being managed at home the Home Care Case Coordinator will review other options such as assisted living, supportive housing, and companion care. If it is decided that moving to a PCH is the best option steps will be taken to complete an application for long term care.

The Case Coordinator then completes an application form in consultation with the individual, family, and health care team.

Next, the Case Coordinator presents the application to the Long Term Care (LTC) Access Centre Panel Review Board.

If the individual is in the hospital, the LTC Access Coordinator completes the application and presents the application to the LTC Access Center Panel Review Board.

If the application is approved by the Panel Review Board:

  • The individual's name is placed on the wait list for their preferred and/or alternate choice of PCH. Applications are forwarded to the PCH by the LTC Access Centre.
  • A staff member from the PCH reviews the application and contacts the individual or family to ensure the PCH can meet the individual's needs and to plan for admission.
  • The PCH notifies the individual or family (and hospital if required) of the planned admission.

What is "Panel?"

Paneling is the approval process for eligibility for the Long term care program including admission to the PCH Program. The Panel Review Board includes physicians and staff from the Long Term Care Access Centre and Home Care. Their role is to review the application information to ensure the most appropriate care option has been determined. The individual and/or family are welcome to participate. If the Panel determines the individual does not require a PCH placement at that time, the application will be rejected. A decision may be deferred if additional information is required.

What if the Panel Review Board denies the application?

If the Panel Review Board denies the individual's application the Coordinator discusses community or other options with the individual/family. The panel decision can be appealed by writing to the Manitoba Health Appeal Board, Main Floor, Room 102‐500 Portage Ave., Winnipeg, MB, R3C 3X1. More information is available on their website.

Can a Personal Care Home refuse an individual's application?

Yes. A PCH may decline an individual's application if the Home cannot meet the individual's care needs. This decision can be appealed by the individual or family member by completing a WRHA Request for Appeal form. This form can be obtained through the WRHA Personal Care Home Program by calling 831‐2963.

How are wait lists managed?

The day the application is approved by the Panel Review Board is referred to as the "Panel Date”. The wait lists for the PCHs in Winnipeg vary from a few days to months or years depending on the PCH chosen. If at any time an individual wants to change the choices or decides that he/she no longer wishes to move from the Home they are in, the PCH staff or Social Worker will assist the resident/family and notify the Long Term Care Access Centre.

The Personal care Home Admission Process

How much does it cost to live in a Personal Care Home?

All residents of PCHs in Winnipeg are required to pay a charge, called a residential charge, which is set by Manitoba Health. The daily charge is determined by an assessment of the annual income of each resident and is re‐evaluated by Manitoba Health annually in August. To calculate Residential Charges, please visit the Manitoba Health website.

Applicants admitted to hospital begin paying the residential charge once their application has been approved at panel. All hospital paneled clients must move to the first available, appropriate PCH bed. If not, the hospital has the right to charge the client $200.00 (daily) rate instead of the usual residential charge. Applicants waiting in the community for placement in a PCH begin paying the residential charge on the day they are admitted to the home.

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Traditional Territories Acknowledgement
The Winnipeg Regional Health Authority acknowledges that it provides health services in facilities located in Treaty One and Treaty Five territories, the homelands of the Métis Nation and the original lands of the Inuit people. The WRHA respects and acknowledges harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nation, Métis and Inuit people in the spirit of reconciliation.
Click here to read more about the WRHA's efforts towards reconciliation

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