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Contacting WRHA Client Relations

If you have already spoken to someone at the place where care was received for example the clinic, community office, hospital or personal care home and you still need to talk to someone about your questions or concerns, please contact the WRHA Client Relations Coordinator.

We want to hear your concerns in the best way you can communicate them.  If English is not your first language, please let us know so we can have interpreters readily available.

WRHA Client Relations Coordinator
Phone:  (204) 926-7825
Fax:  (204) 940-1974
E-mail:  ClientRelations@wrha.mb.ca
Monday - Friday, 8:30 a.m. - 4:30 p.m.

The Client Relations Coordinator will contact you or appropriately direct your call.  Someone from the Winnipeg Health Region will contact you within 3 business days.

Please leave us your name and a phone number where we can call you during the day. We need this to review your concern and tell you what we have learned.

Is your call about a family member or someone close to you? We may need to know more about the patient or client you are calling about. They need to give us permission to look into their care.

What you tell us is taken seriously. Some concerns can be handled right away while others may take more time to look into. You may get phone calls or letters with updates on the status of your concern. While the concern is being looked into, we will talk to those involved on a need-to-know basis. The lessons learned may be shared in order to improve care for others. Finally, your privacy will be protected at all times under The Personal Health Information Act.