Ethics Services

Health Services Ethics

This framework is a resource for managers, leaders and support staff who are faced with a difficult decision that does not directly involve patients. It is a guide to help individuals and teams find ethical solutions to conflicts between values and priorities in the workplace, while balancing personal and organizational values effectively.

HS Ethics Guide

HS Ethics Workbook

HS Ethics Quick

Health Services Ethics Decision-Making Guide

  1. Clarifying the problem
    1.   Uncertainty • What is the main problem?
    2.   Biases • What assumptions are you making?
    3.   The Question • What, specifically, do you need to decide? What is still missing?
    4.   Major Stakeholders • Who will be affected by this decision?
  2. Describing the Ethical Considerations
    5.   Operational Implications – How will this affect the ability to operationalize values?
    6.   Context • What constraints are you operating with?
    7.   Ethical Principles • Respect for Autonomy? Doing good? Avoiding harm? Justice?
    8.   Options • List 2-3 viable options
  3. Choosing a Solution
    9.     Risks and Consequences • What could possibly go wrong?
    10.  Applicable Rules and Duties • What policies, laws, codes or standards apply?
    11.  Relationships • How will your options affect stakeholder relationships?
    12.  The Best Choice • Test your choices using the Ethical Checklist (reverse)
  4. Implementing and Evaluating
    13.  Action Plan • What will you do? Who needs to be told?
    14.  Evaluation • How do you and others feel?
    15.  Moral Distress • Is there any distress that needs to be followed up?
    16.  Policy Implications • Does this need to be escalated?

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